OpenAI has introduced a shopping feature in ChatGPT, allowing users to compare products and purchase via external links. Initially covering categories like electronics, fashion, beauty, and home goods, the tool is available to all users, including those not logged in.
The move positions ChatGPT as a multi-purpose platform, competing with Google, Perplexity AI, and review sites like Wirecutter. OpenAI said it will not earn affiliate revenue from purchases.
The update aims to increase user engagement, with over 1 billion web searches made through ChatGPT last week, highlighting the chatbot’s growing role as a search and shopping assistant.